Terms of Service

Effective date: [EFFECTIVE DATE — set at counsel review]

The service

TeamDoctor provides electronic medical record and billing software to medical practices under a subscription and/or billing-service agreement. These terms govern staff use of the software; each practice's master agreement and Business Associate Agreement control where they differ. [COUNSEL: entity name, order-of-precedence clause.]

Accounts

Accounts are individual. Staff must keep credentials confidential, complete multi-factor authentication enrollment, and use the system only within their assigned role. Practices are responsible for promptly offboarding departed staff.

Acceptable use

• Access records only as needed for treatment, payment, or health-care operations
• No attempt to access another practice's data or bypass access controls
• No use of the service to store or transmit unlawful content

Clinical responsibility

TeamDoctor is documentation and billing software, not a medical device and not a source of medical advice. Licensed practitioners remain solely responsible for clinical decisions. [COUNSEL: disclaimer wording.]

Data

The practice owns its records. On termination, the practice may export its data; we retain audit trails and backups per the retention schedule in the master agreement. [COUNSEL: retention/return-of-PHI terms consistent with the BAA.]

Liability, warranty, disputes

[COUNSEL: limitation of liability, warranty disclaimer, indemnification, governing law, and dispute-resolution provisions.]

Contact

[BUSINESS LEGAL NAME] · [ADDRESS] · [LEGAL CONTACT EMAIL]